by Matthew Wharmby
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25 Descends Into Artic Hell
Saturday 26th June 2004

Stagecoach East London Mercedes-Benz Citaro G 23057 (LX04 LBL) at Holborn Circus, 26/06/04 I gave the 25's new order a couple of days before visiting again to record a reasonably fair report, because Saturday's inaugural operation was such a nightmare that it came close to souring me on this game for good (as the conversion of the 73 to artics will almost certainly do).

The route has been regained by Stagecoach East London after five years with First Capital, but two things are different. Instead of Bow, this time the 25 is under the stewardship of Waterden Road (WA), the operational name and code for Stagecoach's second site at Stratford, which was formerly known informally as SD2. And instead of normal buses, the incredibly stupid decision has been made by TfL to specify this massively busy route with articulated vehicles. Forty-two Mercedes-Benz Citaro Gs furnish a PVR of 37 - three fewer than the forty Tridents previously run by First, and with a drop of nineteen seats per vehicle, many more people are having to stand - as was the grim and extremely unpleasant reality on Saturday.

To be fair, the appearance of the Olympic Torch in Oxford Street during the afternoon caused the 25 service to crack by 3 pm and then disintegrate entirely by five, with the convoys of three buses now coming in fours and even one five-bus caravan, but a return visit on the following Monday saw buses still running in pairs and stuffed to bursting with disgruntled passengers. Although more passengers have Oyster cards, payers of cash fares still had to be ordered off and to the roadside machines - whereupon the drivers rather mean-spiritedly closed the doors and took off!

On the opening Saturday 23057 (LX04 LBL) is seen at Holborn Circus, as one of those that did actually make it through to Oxford Circus. Many of the buses that followed it (after gaps) only got as far as Tottenham Court Road or even Holborn. From town, curtailments to Manor Park seem to be most popular. The 25's busiest sections are at either end, with comparatively less traffic in the middle, so passengers at Oxford Circus and Ilford risk being especially hard done by.

I think that under today's traffic conditions the 25 is too long - there's no need for it to go any further east than Stratford, and routes like the 238, 330 and 369 could be extended from the east to take up the Ilford section and provide through alternatives.

It's difficult to imagine what we bus passengers of London have done to make TfL hate us so much that they've punished us with this ludicrously inadequate form of public transport. And even when the bendy buses do run their course in five to seven years of the current contract, how (and to whom) are we going to be able to get rid of them?

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